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Holiday Shipping Schedule 2017

Please read important holiday shipping information below carefully as it will help your holiday order process to go smoothly Thank you

Please NOTE: dates and information may change frequently as the holiday progresses.

(Please read below for more info)

First and Foremost, please check our holiday cut off items  here to ensure you are ordering in time for your item. If your desired item is here, it must be ordered before the dates noted.

CHECK our UPS Shipping Map to see how many days it generally takes to get from us to your location.  Remember that After 12/1 UPS no longer guarantees Ground delivery.

PLEASE be sure to double check all your entries. Once your order is placed it is not subject to cancellation or change.  Make sure your contact information is accurate and you check both your inbox and spam folder for any contact from us.

PLEASE NOTE: WE DO NOT GUARANTEE RECEIPT DATES!  Your items are shipped in time for receipt by the holiday. The rest is up to the carrier you choose and out of our control.  DO NOT request receipt by a certain date for holiday orders.  Although we do all in our power to meet your need-by date, it cannot be guranteed. If you have special circumstances such as a birthday or shower etc, Please discuss this with us first by clicking live help or emailing.  

For items that ship from our North East Florida Location (that are not on the cut off list) Our Holiday Schedule is As Follows:

Choice
Hanukkah
Hanukkah APO
Christmas
Christmas APO
Canada / AU
STD - 1st Class 3-10 days
11/29
11/26
12/4
11/29
11/29
PM - Priority Mail 2-5 days
12/2
12/1
12/10
12/8
12/3
EX - Express Mail 1-2 days
After 12/17 everyone EXCEPT Yellow & Tan on the map must choose this or UPS 1DY
12/6
X
12/15
12/9
12/6
GRD - UPS Ground 1 - 7 days 
Check Map-The closer you are the later you can order
12/1-6
X
12/9-12
X
X
RG UPS GRD + 1 day delivered by USPS
11/30-12/5
X
12/8-12
X
X
3DY UPS 3 Days
[After 12/12 Anyone not in Yellow, Tan, or Green on Map must choose this, 2Dy or EX]
12/5-7
X
12/12-15
X
X
2DY UPS 2 Days
[After 12/15 Anyone not in Yellow, or Tan on Map must choose this, 2Dy or EX]
X
X
up to 12/17
X
X
1DY UPS Overnight
[After 12/17 Everyone EXCEPT Yellow and Tan must choose this or EX ]
X
X
12/19
X
X
After 12/18 We will ONLY service areas that are Yellow or Tan on the map. After 12/20, We will only service our Local Jacksonville / St Augustine area
  • To Rush or Not to Rush
  • Submitting Graphics
  • Cancellation Fees
  • Privacy Policy
  • Guarantee
What is In House Rush
In house rush helps to move your order to the art department quicker. It can sometimes help bump up your production as well. At our discretion we may also use your in house rush funds to upgrade your shipping. During the holidays it behooves you to choose in house rush along with any upgraded shipping within your budget.
Submitting Graphics
Our image upload system emails your photo / graphic to us. Some email servers stop the transmission, so there are times we will not receive your graphic.

It is best (and especially if you use yahoo or hotmail) to email your photo also as a back up. Please send it as a File Attachment (not a photo insert) to graphics [at] pgiftsinc.com
IMPORTANT Notice: Please do not send us images that you have taken from the internet. 1- they are not print quality 2- they are not in public domain and we will not print them. Unless you have purchased rights to use an image or have gotten them from a royalty free site or have taken the image yourself we are unable to reproduce the image.

The better the image you send, the better it will reproduce on the product. 1200 x 1800 pixels should be adequate for most products. Here's a YouTube video by Kyle Henderson on how to find the resolution of your image on Win xp , 7 and Mac OS

Do Not request any trademarked images such as ball teams, Harley Davidson, John Deere, Disney, Fan Art etc etc etc.

The same applies to any text requested. Do not request names of ball teams, automobiles, etc etc. Sending these types of images or requesting such text will hold up your order and result in penalty fees if you cancel!
Cancellation Fees are as stated below ancellation  Penalty Once you have placed your order, it is not subject to cancellation. or change  
In the event of extenuating circumstances and you must cancel, penalty charges will apply.
Cancellation penalty if artwork has not yet been done is  10%  of your total order +$  3.50 which will be deducted from your refund amount.
If artwork has been done for the product,  25% will be deducted from your refund.
If a print has been made 40% will be deducted.
If your item has already been created 80% will be deducted. 
**We do not print trademarked, registered or professional images without a release from the copyright holder if submitting such images or requesting trademarked text resulting in cancellation 10% will be deducted from your refund
**We also do not print pornographic or low quality poor resolution images or images taken from the internet. Our Image submission guidelines are clearly stated.  If you submit one of the above and then cancel your order because we are not able to print it, then there will be a 10% penalty deducted from your refund.  Please read guidelines carefully and do not submit such images.

Our Right to Cancel - Refuse Service**

We reserve the right to cancel your order  for any reason.
We reserve the right to refuse orders that are of an adult or pornographic nature.
We reserve the right to refuse orders that are in a different language if we cannot find the meaning,  or find the meaning to be inappropriate.
We reserve the right to refuse orders from out of the United States.
We will not ship to a freight forwarder. 
Privacy Policy Your Security is important to us. Your credit cards are charged through a secure encrypted server by our merchant bank. We do not receive your credit card information. We do not engage in spamming practices. We do not sell, lend or share our customer list with anyone. If you have agreed to receive our newsletter announcing new items or extending special discounts to our subscribers then you will receive mail from us usually on a monthly basis. You have the option of unsubscribing from our newsletter at any time. There is always an unsubscribe link at the bottom of each newsletter. Otherwise, your information is used solely for your order process and obtaining info from you pertaining to your order.
Guarantee: We guarantee our work, however, personalized products cannot be returned or refunded. In the event of an issue that is our error, products will be replaced.   Any item that is damaged in shipping can be exchanged for an identical item with the same personalization. However, a claim must be made with the freight carrier.   Please check shopping cart carefully for accuracy before submitting as personalized products cannot be returned or refunded.

Personally Yours by TAG Designs - Personalized Gifts, Inc. PO Box 600139 Jacksonville FL 32260-0139 
  
 Please use the Live Chat at the bottom of the page to contact us.
 904-292-4108
Click to E-mail


* Coupons offered are valid only on items that ship from our Florida Location. Restrictions may apply. Coupons cannot be combined with other offers/coupons, are not valid for Cash Back, application to previously placed orders, or on merchandise shipped direct from manufacturer.